Questions and answers
About Floodwise
Why has my insurer told me about Floodwise?
Your insurer works with Floodwise to help protect your home from flooding and reduce flood claims. If your insurer includes Floodwise, you'll receive a link to sign up to the service.
Does it change my insurance?
No. Floodwise is separate from your insurance cover. It does not change your policy, what it covers, or how you make a claim.
Cost and choice
Do I have to pay anything?
No. If your insurer offers Floodwise, they pay for it. You don't pay for the kit, the delivery or the collection.
Do I have to take part? Can I opt out?
It's your choice. Nothing is sent without your agreement, and you can opt out at any time.
During a flood
Will it definitely stop my home flooding?
No product can fully guarantee to stop flooding. The kit is designed to keep water out or slow it enough to greatly reduce the damage.
Still stuck? Email info@floodwisegroup.com.